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Shipping & Refund Policy

SHIPPING & RETURNS

Shipping Policy

Notice: US Shipping times have been slower than expected lately. Orders will be fulfilled in 1-3 business days, but once shipped we can't expedite the process.

We currently only ship and sell domestically in the US and Canada. If you really want to do an international order, please reach out and we will see if it's possible.

​Shipping & packaging fees at checkout are based on the standard USPS rate for the shipping location and product weight.

We offer FREE shipping on all purchases of $75 or more for domestic orders.

Please allow 1-3 business days for order fulfillment and 1-2 weeks for completed shipping. If you need an order expedited, please contact me and I will try my best to expedite the request.


RETURNS & EXCHANGES

Because we are a boutique shop that creates one-of-a-kind pieces, all sales are final. We do not accept returns or offer refunds. We may offer exchanges under limited circumstances. If an item is damaged as a result of quality or craftsmanship, customers must contact us with concerns within 14 days. Items mailed back for exchange must be unworn, undamaged, and in their original packaging. SuzyMade reserves the right to refuse any exchange where the product returned is not in its original condition. The customer is responsible for all shipping charges. 

If you encounter an issue with your purchase please reach out.